Human Resource Is Vital For Any Business - 3569 Words

Human resource is vital to any business. It deals with the most important resource in the business; people. For any business to achieve its objectives they must plan their resources and one of their key resources is people. Human Resource managers are responsible for getting the right people in order to meet the organization’s aims successfully. As an organization grows and expands, the human resource department will know that the organization needs to constantly measure performance. Recruiting staff in an organization is very expensive and costly, so the human resource function helps the organization to get recruitment right. There are four main elements to Human Resources and they are: 1. Planning 2. Recruitment Selection 3. Training Development 4. Performance Measurement. For this paper, I’m going to be discussing performance measurement; what it means, why it’s important and how it’s done. Performance management is the system in which the employees are reviewed at regular intervals so they are monitored to tell the employer how they perform in their jobs and can they improve their performance. Employee performance measurements can determine an employee s compensation, employment status or opportunities for advancement. This is usually carried out by the employee’s manager, however it is practical to include HR managers in the process. In order to be competitive, companies must continue to monitor the performance of its employees. PerformanceShow MoreRelatedThe Important and Vital Functions of the Human Resources Department1351 Words   |  6 PagesIntroduction HR in a department has various functions which are vital and crucial for an organization. It is undeniable that individual development and working to maintain a productive working environment are vital but the functions of HR are not limited to this extent only. Apart from individual development and working to maintain a productive working environment HR plays multiple roles for the growth and functioning of the organization. Other crucial functions of HR in an organization may includeRead MoreThe Importance Of Human Resource Management Within The Business1738 Words   |  7 Pages The Importance of Human Resources in Small Business Derrick Rowley Business 224 Dennis Oden 7 June 2015 â€Æ' Abstract Within this paper you will find that HR is vital to all businesses, but can greatly affect the long-term success of a small business. Small businesses can have a difficult time finding qualified individuals to help with the production side of the business. That is why having human resource management within the business is so important. HR sets the planning process and withinRead MoreThroughout This Essay, I Am Going To Investigate Using1036 Words   |  5 PagesThroughout this essay, I am going to investigate using various references and ABS journals, what exactly is the role of a line manager in Human Resource Management. Mangers in any type of business are so vital as they control what happens in the background, whether it being with fellow employees or their head of office. They also meet the needs of many consumers, mangers are often seen as important when consumers may have a problem, whether it being in retail , manger will be on the floor, or byRead MoreHuman Resource Manag ement Approach Analysis1439 Words   |  6 PagesHuman Resource Management Approach Swetha Nallamala Group-2 Oklahoma State University Author Note: This Scholarly Article was supported by Dr.Art Lanata and is submitted as part of Course work of Information Systems Project Management Abstract Past endeavors to relate the administration of HR to an association s business methodology have taken three methodologies: coordinating administrative style or work force exercises with systems, anticipating labor necessities given certainRead MoreDeveloping Yourself as an Effective Human Resource Practitioner1325 Words   |  6 PagesDevelopment is a strategic and beneficial tool in creating a strong base for any business. In a recent survey it was identified that 69% of people who work in a Human Resources role feel that CPD is highly important to their career path It helps identify your strengths, how you will grow with your chosen area, it is an example of intrinsic motivation and commitment to lifelong learning and developing yourself in your Human Resource field. There are six specific areas in which you must look at in orderRead MoreEssay on The Organizing Function of Management: Tyco1659 Words   |  7 Pagescoordination and assembling of a company’s human, financial, physical, informational, and other resources needed to achieve the goals and objectives of the organization (Bateman Snell, 2009). The organizing function is a continual process and is a vital factor in determining whether a company’s, like Tyco’s, strategy will succeed. The organizational structure of a company will influence how a company organizes said company’s resources in which the company’s Human resources Management will play a major roleRead MoreDifferentiate Between Personnel Management And Human Resource Management1500 Words   |  6 Pages1.1. Differentiate between personnel management and human resource management Human Resource Management (HRM) is the purpose within an organization that aims to recruit, manage and provide directions for the people who work in an organization. The HRM department members supply the understanding, training, coaching and management advice, this allows the rest of the organization to operate successfully. The Human Resources (HR) are the people that staff and operate an organization, these people areRead MoreRole Of A Human Resource Department984 Words   |  4 PagesRole and Function of a Human Resource Department Human resources (HR) are so much more than the traditional view of an administrative function within the organization. If properly developed and initiated HR can become a strong, strategic business partner. This paper looks at the purpose and role of human resources as a strategic partner as well as its impact on the responsibilities of an HR department. Purpose and Role As businesses evolve and grow so do the purpose and role of an HR departmentRead MoreEmployee Turnover Retention And Its Impact On Human Resource Practices1541 Words   |  7 Pagesemployee turnover rate can be reduced. Human Resources Management (HRM) suggests that managerial procedures are strengthening the relationship between the employees commitment towards organization and make it easy to understand the objectives along with mission. HRM practices and organization execution are the one that directs the employees and determine their intentions for turnover rate. Thesis Statement: Employee turnover retention; the impact of human resource practices Terms: Employee turnoverRead MoreHuman Resource Development : Hrd1607 Words   |  7 PagesHuman resource development well known as HRD, is a rough draft for helping employees mature their individual and organizational skills, knowledge, and abilities. Human Resource Development contains many opportunities for â€Å"employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, tuition assistance, and organization development.† Human resources take the part of a vital role in developing a business’s

Values And Ethics Of The Workplace Essay - 963 Words

Values and ethics are essential in the workplace. It establishes how a company is run and remains profitable. Leaders are the key to demonstrating and creating the organization’s culture, ethics and values. It has to start at the top of the organization including the Chief Executive officer, board and owners. Leaders’ internalization and manifestation of the values in how they operate have a great influence on the employees. Every organization must start with a foundation, a code of conduct, code of ethics and a statement of values ( Ferrell, O.C., John Fraedrich, and Linda Ferrell). A code of conduct and a statement of formal statements describe and explain what an organization expects from its employees and a code of ethics generally consists of statements that serve as principles and basis for rules of conduct. Leaders and managers must be role models for organizational success. If employees see leaders and management demonstrating the organizational values then it adds to the commitment and credibility of leadership and reinforces the importance of the organization’s values which leads to employees who are more engaged and committed to the organization. Also turnover among employees tends to be lower and productivity tends to be high. On the other hand, if leadership demonstrates behavior that is inconsistent with the code of conduct then a negative message is sent to the employees. Therefore, employees may disengage and compromise company standards as seen in theShow MoreRelatedValues And Ethics Of The Workplace1259 Words   |  6 PagesValues and ethics are essential in the workplace. It establishes how a company is run and remains profitable. Leaders are the key to demonstrating and creating the organization’s culture, ethics and values. It has to start at the top of the organization including the Chief Executive officer, board and owners. Leaders’ internalization and manifestation of the values in how they operate have a great influence on the employees. Every organization must start with a foundation, a code of conduct, codeRead MoreBenefits of Managing Ethics in Workplace1141 Words   |  5 Pages10 Benefits of Managing Ethics in the Workplace Many people are used to reading or hearing of the moral benefits of attention to business ethics. However, there are other types of benefits, as well. The following list describes various types of benefits from managing ethics in the workplace. 1. Attention to business ethics has substantially improved society. A matter of decades ago, children in our country worked 16-hour days. Workers’ limbs were torn off and disabled workers were condemnedRead MoreEthical Ethics Of An Ethical Corporation Is Not An Oxymoron1645 Words   |  7 Pagestowards ethics in today’s workplace is an important issue; recent headlines show consequences of unethical behavior on both companies and employees. Contained within the basic code of ethics in the workplace are words like, trustworthiness, respect, responsibility, fairness, (Chatov, 1980). Consider questions like, is it ethical to take office supplies from work for home use, or is it ethical to use company time for personal business? What is ethical behavior? The meaning of a code ethics in theRead MoreImportance Of Ethics Essay728 Words   |  3 PagesIntroduction Ethics is a crucial part of employment because we want businesses to be fair, clean and beneficial to the society. For the reason, organizations have to establish ethics or rule of law, engage themselves in fair practices and competition. These things will give benefit to the consumer, the society and organization. This report will introduce about the ethics. Especially reasons of the importance of ethic and influences on workplace will be represented in the report. 2. Importance of ethics FollowingRead MoreThe Influence of Employment on Core Values Essay1413 Words   |  6 Pagesemployment upon a persons core values and ethics. Values and ethics are socialised into a person through institutions such as family, education and religion. Workplaces are encountered later in life once a persons identity with values has already developed. I choose this area of research because within my micro world I was surprised about how diversely people with different occupations behave as with peoples with the same occupation behave similarly. I hypothesis that workplaces will have a positive orRead MoreWhat Is Right?. By Danielle Brewer. April 2017. . . . .1683 Words   |  7 Pagesinvolved in situations challenging our ethics of right and wrong. For example, the ATM spits out an extra $20.00. Do you keep it? Or do you go inside and return the money? You do not have money to obtain your own wireless connection but you can obtain a free wireless connection by accessing your next-door neighbors unlocked account. Do you? Making ethical decisions does not stop at your personal life, â€Å"each day roughly 120 million people walk into a workplace somewhere in the United States and withinRead MoreCan Ethics Be Taught? Essay examples1615 Words   |  7 PagesWhat are ethics? Ethics are the set beliefs and values of an individual which they apply to circumstances relating to morality. To act in an ‘ethical’ manner, an individual must display integrity by doing what they believe to be right. When working within any professional body, an individual will be subjected to circumstances in which personal ethics will come into play. The Accounting profession is no different as ethical questions arise as part of any working day and can effect how an individualRead MoreEthical Dilemmas in Workplace1634 Words   |  7 PagesEthical Dilemmas in Workplace Personal values may conflict with ethical decision making if those personal values are different than the organizational norms of the business or institution. Constructing, and maintaining personal ethics in the workplace rests with the individual, and how willing he or she is in assimilating to the evolving cultural dynamic of the corporate world. Many times a person find their personal, cultural and/or organizational ethics conflicting and must reconcile a course ofRead MoreWorkplace Ethical Dilemma Essay1301 Words   |  6 Pages+ Workplace Ethical Dilemma Tanya W. Cooper BSHS/332 Professional, Ethical and Legal Issues in Human Services April 16, 2012 Kathleen Roberts Everyday individuals are faced with issues associated with ethical dilemmas. Ethical dilemmas involve an individual’s behavior toward a moral standard, which may have been established from previous generations and passed along. In upholding the standards taught individual may be forced to take a particular action involving a decision when a behaviorRead MoreEthics : Ethics And The Workplace1407 Words   |  6 PagesIn this day in age ethics is a big part of businesses. An Ethical employee tends to make decisions in the best interest of their employers, co-workers, and also outside companies other than themselves. This being said I will be discussing how ethics and communication can help and benefit you in the workplace and how it can build relationships with employees, what companies look for in their workplace using ethic also some statistics of how ethics benefits the workplace, and a few cons businesses

Reflection on Project Human Resource Report

Question: Discuss about the Reflection on Project Human Resource Report. Answer: Introduction: With the flow of the course of my industry project, I must mention that I have an opportunity to learn a lot regarding my research topic. I must say that conducting this research work not only gave me the opportunity to gain knowledge about the research topic and some related topics, I am lucky that I have been able to analyze things from different perspectives. This valuable experience has helped me to gain enough practical knowledge to grow as a staff member as well as an individual in the workplace (Hollensen, 2015). In order to carry on the entire research work, I have selected Palmers Garden Centre at Remuera, Auckland (New Zealand). My entire research work was to investigate the ways through which customer relationship gets strengthen. At the time of carrying out the research work, my focus was on analyzing those factors that are capable enough to leave impact on customer relationships at the business organizations. In order to identify these factors, I have tried to examine those factors that have assisted this organization to build a long-running relationship with the customers (Trainor et al., 2014). My focus was to investigate those factors that might benefit this organization to enhance the present situation at Palmers Garden Centre at Remuera, Auckland (New Zealand) (Palmers Remuera, 2015). There were ample reasons behind the selection of this organization to carry on the entire research works and I would like to state the background of this organization. From the company profile, I have found that Palmers Garden Centre Remuera has successfully retained all those qualities that go hand in hand with its present status being one of the oldest formed garden centers in New Zealand. The special qualities that have made this organization identical are its outstanding customer service, presence of highly skilled and knowledgeable employees along with a wide range of plants second to none. Moreover, at the time of carrying out the research work, I have found that it has kept strong pace with every contemporary augmentation in order to make sure at the forefront of the horticulture vending service (Trainor et al., 2014). I have found that the company has recently gone through a corporate change and this has left impact on the organizational operations of this corporation. After several years of corporate ownership, recently Palmers Garden Centre Remuera has become a family-owned business. This corporate change is about to bring several changes to the entire organization, as the management and the owners are highly passionate as well as professional regarding everything they do for the further development of this business. Most interesting thing I have found that specifically the planet section of Palmers Garden Centre Remuera has always been one of the most extensive in the country as well as countries to be so (Nguyen Mutum, 2012). Besides this extensive garden landscaping services, I have found that the Green Fingers Caf of Garden Centre is there to provide the customers a refreshing as well as delightful experience. In this part, it is required to mention from my part that conducting this research work has enhanced my knowledge of searching detail data that are highly useful for the research work to carry on. The caf offer their valuable guests a wide range of delicious foods and make all the necessary arrangements, so that the customers can have an enjoyable break from their shopping. I have recently found that the management and the marketing team of Palmers Garden Centre at Remuera, Auckland has introduced a loyalty program for their valuable customers named the Customer Palmers Rewards. I have analyzed that the authority of this company has introduced this loyalty program for enhancing the relationship with their customers (Khodakarami Chan, 2014). However, it is necessary to mention that I have conducted this research work to critically understand the factors that are responsible enough to strengthen the customer relationship at Palmers Garden Centre Remuera. Apart from that, I must say that to carry on the entire research work, I have gained an in-depth knowledge about the factors that tends to create a strong and long-lasting consumer relationship. In order to gain practical knowledge beside theoretical knowledge, I have been in Palmer Garden Centre many times and the visits have helped me to gain enough practical experience. These experiences were highly helpful for me, as at the time of making the research work, I focused more on my personal experience besides gaining information about the research topic from the eminent researchers (Kumar Reinartz, 2012). Queenslands family-owned nurseries have shown a gradual recovery signs after tough decade and this operational change as well have brought several changes in the custom er relationship. From the news, I have found that the New Palmers Garden Center in Yeovil has successfully appointed Kristen Brown as the retail operations manager and Lesley Booth as the assistant buyer as well as Mdervyn Down as the planteria supervisor. Situational Reflection I have always seen in the research papers of the eminent professors and writers that learning is one of the significant parts of the entire journey of the industry report research work. At the time of preparing this research work, I have found that conducting the research work has not only allowed me to learn the procedure of conducting a research work, but also a great opportunity to assemble practical and theoretical knowledge. I have leant to analyze the situations from different perspectives and this has made me understand the situation differently (Song, Hur, Kim, 2012). Conducting the research work and at the same time carrying on the university study is no doubt one of the tough jobs and I have successfully maintained the balance. This balance has helped me to grow as a professional and will be helpful always. I have been in Palmer Garden Centre many times and every time I have found this place as one of the interesting places to visit due to their warm customer greetings. I have witnessed that the management and service providing team are always there to attain the customers in all possible ways. Though, I have found that Palmer Garden Centre lacks somewhere in customer relation and thus I have made a thorough research work on Palmer Garden Centre (Muther, 2012). This research work has helped me to grow some major qualities and these have been mentioned here in details: Effective time management For conducting the entire research work, I had limited time in my hand and thus I am grateful to my professors who have given me the golden opportunity to carry on the research work. I have learnt that time management is one of the factors that determines success of the research work to some extent. Jones and George (2012) have described time management as one of the procedures of competently applying time for concluding a definite commotion with the time restraint. Time management has enabled me to learn the below mentioned activities and these are: effectual setting up Clearly setting the objectives and purposes Setting the time limit designation of responsibilities Prioritizing the actions based on their significance and consequence Spending the exact time on the appropriate activity Therefore, it can be stated that time management is one of the major and essential skills that I have learnt at the time of working on the project. At any caf or restaurant, the customers expect to get their ordered foods within a minimum time and the management required making this time minimum. If the customers need to wait for a long time, they perceive a wrong impression about the restaurant or caf. Therefore, it is understood that speed is one of the major aspects that the members need to master and this would be possible only due to proper time management. At the time of conducting the research work, I have focused on different parts within short time and this has helped me to finish the entire research work within the mentioned time frame (Sexton, Thomas Helmreich, 2012). Importance of customer service I have seen that many small and medium sized businesses have failed to stay in the long-run, as they fail to realize the importance of customer services for sustainability. Besides the good tastes of foods, people remember the customer service of the restaurant. Therefore, the customer service is required to be in such a way that the customers remember the restaurant and recommend others. I have seen many who wonder thinking why people remember customer service so vividly. For those, the answer is clear and fairly obvious that the customers in the caf and restaurants interact with them directly. The customers do not look at the products only; they rather speak and work with someone who is supposed to represent the company (Leonard, Graham Bonacum, 2014). Apart from that, it can be mentioned that the people who have positive experience with the customer service of the company are likely to share their experience with others and this indirectly enhances the sell of the business. Adams and Jex (2013) have mentioned that customer service is highly significant for an organization, as this specific feature differentiate an organization from its competitors. Many reports have examined that there are some customers who spend thousands of dollars per year with a company and thus the customers would focus on this part sincerely. Consequently, when the people have any question regarding any product or service, the customer service department of the company is expected to resolve the issue on an early basis. Therefore, I have found from both my in-depth knowledge and practical experience that customer service is the major determinant of corporation success as well as sustainability (Edmondson McManus, S2014). Team work I have found at the time of conducting the research work that team work is one of the major aspects that help to complete a task successfully. All my teammates help me largely and without their assistance, it would be tough for me to complete the research work. They suggested me the good books and peer reviewed journals for gaining in-depth knowledge of the research topic. This team work is equally important for the restaurants and without team work; it is tough to maintain company reputation in the highly competitive marketplace. Apart from that, it is necessary to mention that I have learnt that how the leaders are required to build the clear purpose of the team (Allen et al., 2014). Development of soft skills and hard skills I have developed some soft skills as well and have found that soft skills are more general and intangible qualities as well as attributes that we posses for enhancing our interactions with others. Conducting the research work has enhanced my attitude, personality, emotions, and style of communication as well as social manners. I have analyzed that successful development of skills takes place during my interaction with others and these are fundamental to how well we build as well as manage our relationships (Cohen Bailey, 2014). On the other hand to soft skills, I have developed some hard skills as well. Wilson et al. (2012) have stated that hard skills are more particular and are often linked with a task or particular activity and these are mostly job-related. This takes into account some certain potentialities as well as knowledge regarding an area of focus and can be easily quantified as well as evaluated. My team mates and I have found out that the hard skills are mostly learned through the education system, training procedure, editing as well as proficiency in a foreign language. Therefore, it can be seen that these qualities make us employable and at the same time tackle our job responsibility. Now, I must mention that both the soft skill and hard skills complement each other and make up our arsenal of personal skills that properly demonstrate our capabilities (Batt, 2014). Personal Growth Conduction of the research work has stated that the entire journey has made me strong enough as a person as well as professional. This entire journey has made me strong enough to analyze things from different perspectives and this is helpful for my future carrier as well. Since my practical knowledge has given me exposure in the professional field and I believe that it is important for someone who has the plan to pursuit in this specific industry. This industry project has been a systematic approach and had helped me to grow step by step. For this particular procedure, it was highly essential to determine what my goals and objectives are and I successfully achieved this through discussion with my team mates (Cohen Bailey, 2014). I would be always grateful to my academic supervisors, as they directed me the right path and advised me to put all my energy into proper channel. Through the preparation of this project, I was successful a devise a proper plan like how would I proceed with the task, what research method would I select for this task and some others. The time plan has helped me to do the entire task within time and my advisers were helpful in designing this time frame. However, it is required to mention that the allocated money for the research work was little and thus I had to plan to complete the entire research work within that. Therefore, it is regardless to mention that this research work was no doubt a lesson for me (Muther, 2012). I have already mentioned that my selected organization has recently gone through an organizational change and thus there were some confusion regarding the selection of this organization. My academic adviser came whole heartedly to assist me and talked to the management of the company, so that I can carry on the research work there. Therefore, I would always be thankful to my advisers, as without them it would be impossible to finish the research work. Beside this, I am thankful to them, as they helped me to determine my research topic, which is the central most important thing for the success of the research work (Jones George, 2012). With every stage of research procedure, they extended their hands to me and helped me to prepare the questionnaire in such a way that I obtain the best possible answers from them. With the development of several abilities and skills, I was able to create the best suited sample questionnaire and then conducted the survey in the systematic manner. Apart from that, I analyzed the data findings and this helped me to reach the conclusion properly. From the entire research work, I have found that Palmer Garden Centre is required to immediately reduce its customer attrition rate in order to maximize the profitability because high attrition rate is helpful in increasing the operational costs in case of developing the new customer base. After completing the entire research work, now I can say that in future, I would be able to conduct a research work on my own experience, as my team mates and the academic advisors have helped me to gain enough confidence. References Adams, G. A., Jex, S. M. (2013). Relationships between time management, control, workfamily conflict, and strain.Journal of Occupational Health Psychology,4(1), 72. Allen, T. D., Herst, D. E., Bruck, C. S., Sutton, M. (2014). Consequences associated with work-to-family conflict: a review and agenda for future research.Journal of occupational health psychology,5(2), 278. Batt, R. (2014). Managing customer services: Human resource practices, quit rates, and sales growth.Academy of management Journal,45(3), 587-597. Cohen, S. G., Bailey, D. E. (2014). What makes teams work: Group effectiveness research from the shop floor to the executive suite.Journal of management,23(3), 239-290. Edmondson, A. C., McManus, S. E. (2014). Methodological fit in management field research. Academy of management review, 32(4), 1246-1264. Hollensen, S. (2015).Marketing management: A relationship approach. Pearson Education. Jones, G. R., George, J. M. (2012). The experience and evolution of trust: Implications for cooperation and teamwork.Academy of management review,23(3), 531-546. Khodakarami, F., Chan, Y. E. (2014). Exploring the role of customer relationship management (CRM) systems in customer knowledge creation.Information Management,51(1), 27-42. Kumar, V., Reinartz, W. (2012).Customer relationship management: Concept, strategy, and tools. Springer Science Business Media. Leonard, M., Graham, S., Bonacum, D. (2014). The human factor: the critical importance of effective teamwork and communication in providing safe care.Quality and Safety in Health Care,13(suppl 1), i85-i90. Muther, A. (2012).Customer relationship management: electronic customer care in the new economy. Springer. Nguyen, B., Mutum, D. S. (2012). A review of customer relationship management: successes, advances, pitfalls and futures.Business Process Management Journal,18(3), 400-419. Palmers Garden Centre. (2015). Retrieved September 6, 2016, from https://www.palmersplanet.co.nz/about/ Palmers Remuera. (2015). Retrieved September 6, 2016, from https://www.palmers.co.nz/palmers-remuera/ Sexton, J. B., Thomas, E. J., Helmreich, R. L. (2012). Error, stress, and teamwork in medicine and aviation: cross sectional surveys.Bmj,320(7237), 745-749. Song, Y., Hur, W. M., Kim, M. (2012). Brand trust and affect in the luxury brandcustomer relationship.Social Behavior and Personality: an international journal,40(2), 331-338. Trainor, K. J., Andzulis, J. M., Rapp, A., Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM.Journal of Business Research,67(6), 1201-1208. Wang, Y., Feng, H. (2012). Customer relationship management capabilities: Measurement, antecedents and consequences.Management Decision,50(1), 115-129. Wilson, A., Zeithaml, V. A., Bitner, M. J., Gremler, D. D. (2012).Services marketing: Integrating customer focus across the firm. McGraw Hill.